A large number of Dutch officials are receiving special coaching in how to write letters to citizens in understandable Dutch. Many officials are incapable of writing a letter in simple language. Research has shown that about 40% of the Dutch do not understand more than 80% of a letter from the authorities.
www.telegraaf.nl/binnenland/1483098/
__Bijles_voor_ambtenaren__.html
www.telegraaf.nl/binnenland/1483098/
__Bijles_voor_ambtenaren__.html
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