According to the television program “EénVandaag” an inquiry among 5,000 people receiving home care revealed that one-third had complained with the organization about the bureaucratic jungle lacking any human touch. Complaints include caregivers who smoke while with the client, steal or give wrong medications. Furthermore, they falsely claim to have given certain types of care.www.parool.nl/parool/nl/224/BINNENLAND/article/detail/248020/2009/06/13/Veel-klachten-over-thuiszorg.dhtml
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