The Dutch authorities have fined the national Dutch
railways, NS, the maximum amount of 2.75 million euro because its clients were
not sufficiently satisfied with its performance in 2014. An additional fine
of 2.75 million euro for 2013, which would have been waived if there had been improvement
in client satisfaction in 2014, has now become definitive.Friday, February 13, 2015
Dutch Railways Pays Maximum Fine as its Clients are Dissatisfied
The Dutch authorities have fined the national Dutch
railways, NS, the maximum amount of 2.75 million euro because its clients were
not sufficiently satisfied with its performance in 2014. An additional fine
of 2.75 million euro for 2013, which would have been waived if there had been improvement
in client satisfaction in 2014, has now become definitive.
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