The EU are considering taking legal steps against KLM after receiving many complaints from British travelers who have not received compensation from KLM when stranded due to the Icelandic volcanic ash outburst earlier this year. KLM is only willing to pay for the first 24 hours, but the European rules are that the airlines have to pay for food and lodging for the entire period of delay.
www.nrc.nl/economie/article2601730.ece/Geschil_over_compensatie_KLM_voor_aswolk
www.nrc.nl/economie/article2601730.ece/Geschil_over_compensatie_KLM_voor_aswolk
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