Sunday, March 6, 2016

Huge claim by travelers against Dutch Railways (NS)

The ConsumentenClaim organization wants to bring a collective lawsuit against the Dutch railways (NS) on behalf of 9,500 travelers, for inconveniences suffered by passengers due to overfull trains.  The amount demanded is 5.7 million Euro.  Stef Smit, director of ConsumentenClaim, says that on average these travelers have suffered from inconveniences in the value of almost 600 Euro.  He claims that the NS should reimburse these travelers at least half of their ticket expenses.  NS denies the claim because it says that travelers did not buy guaranteed seats. 

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